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HELPING OUR CUSTOMERS.....

On the Phone or during PM Service ...Is Always a Pleasure

What our customers say

> HELPING OUR CUSTOMERS.....
November 2015
We hosted Adam here yesterday for our annual PM. I was only here to greet him and direct him to the machine, however, our General Foreman and the Operator both worked with him the entire time he was here.
 
They were very impressed and pleased with his performance. He was extremely thorough in his duties, and very knowledgeable of the machine. He is welcome back here any time that we need a factory rep, be it an annual PM, or even for the start-up of the new one in February.
 
Again - thanks for your assistance. We look forward to our new machine this winter.
 
CREATIVE FOAM – USA (Mr Steven McAllister)

 
March 2015
“Buenos días , En primer lugar me pongo en contacto con ustedes para agradecer el servicio prestado por su técnico el Sr. Roberto D'adda,  tanto por su profesionalidad como su diligencia y claridad en la formación dada que sin duda me parece merecedora de ser destacada.”

Jose Luis Fernández

FER-PAL DISTRIBUCIONES, S.A.


October 2014
Prestation de visite annuelle  très satisfaisante. Technicien Roberto D'Adda rapide et efficace.

Xavier Lettu
Adhis Isler & Walter
France


October 2014
We were very satisfied with the service of your technician Roberto. Thank you very much!

H.BRUNNER
Germany


October 2014
Dear Pasquale,
Just wanted to say a big thank you for Cevinini’s assistance whilst we were out in Concorezzo.
Everyone we had dealings with at the plant couldn’t do enough for us and Antonio and Marco were very knowledgeable and accommodating and we enjoyed their company during our visit.  You should very proud of Antonio and I believe he will be a great asset to the business.
We look forward to receiving the new machine.
Kind regards

Steve   
AS RUBBER UK


October 2014
Marco's technical knowledge of both equipment and slitting technique played a signifcant role in selecting Cevinini slitting machines. We are equally satisfied with the performance of the equipment, realiablity to date and pre/post sales support we received. It was pleasure doing business with the Cevinini team again.

David
MATCO


October 2014
Your technician Marco Galbusera was very, very punctual. After a little view to our machine and a testing run he repaired everything in shortest time!  Furthermore he trained us in cutting and showed us some information how to cut materials which cannot be cut easy, for example thermally conductive films and pads and laminates which are provided by Dr. Dietrich Müller GmbH which have a multi-layer composition. All in all we are very satisfied, and the technical consulting was extremely good! The communication with CMC was very great since there are technicians and employees in General who speak Italian, English and German and called us some times to ask for the actual status. If dealing with machines for cutting adhesive tapes and the including service, the company CMC Cevenini srl. is the first option!

Dr. Dietrich Müller GmbH
Germany


October 2014
"On est très satisfait de la prestation technique de Roberto, surtout du professionnalisme démontré et de sa propreté pendant le service."

Thierry Tamberi
Lohmann France


September 2014
Mr. Galbusera has been very helpful answering operator’s questions.  We learn more each time he is here.

Ed Riordan
Peru IL

USA


September 2014
Marco is always punctual and reliable.  He is professional and very helpful with all of our operators, mechanics and engineers.  Marco always has a pleasant, approachable personality and is easy to talk to.
Marco is always welcome at our Avon facility.

Bob Cuevas
USA


September 2014
Always a pleaseure to have Marco with us!

Neil
Cleveland OH
USA


August 2014
I confirm to have rated the technical service according to the school marks principle, that is to say,   1 : very good.

Mr. Galbusera is extremely skilled, and was able to give us some valuable advise on how to slit problematic materials. 

Michael Isbrandt
Germany


July 2014
E’ sempre un piacere avere a che fare con Cmc Cevenini! Ormai è da 15 anni che ci si conosce ed il Tecnico Sig. Marco Galbusera è l’espressione massima di competenza e professionalità accompagnati da educazione e gentilezza! L’assistenza perfetta!

Caldara Mauro 
GAPI S.P.A.
Italy


November 2013 
Dear Marco, 
Thank you again for you visit to Medina. It was great to get to meet you and I appreciate all the fine work you did on the machine. 
We learned a lot from you and you saved us a lot of trial time by showing us the appropriate way to operate the machine. 
Safe travels!

3M MEDINA

Nathan E. Borgenheimer


May 2013 
Dear Adam,
Thank you for coming to service our machine,  We appreciate your efforts with our machine and enjoyed having you visit.

Glasscorp

New Zealand


April 2013 (HAPPY CUSTOMER in our booth at ICE USA 2013)
I appreciate your follow up kind words. I am glad I was able to give the testimonial to your potential customer. I wouldn’t have said it if I didn’t believe it. You and your company do a very good job and we appreciate the support we get from Maryland. We are proud owners of our Cevenini equipment!!

Tom Armstrong

Evans / Evco